Join the Ooredoo Money
Powering payments for you & your business
Send money anywhere, anytime
International transfers made easy
200+ supported countries
Competitive exchange rates
Numerous international partners
More benefits
- Local transfers
- Smart money management
- Physical and virtual card
- Airtime and data top-ups
- Digital gift vouchers
- UrbanPoint
Our partners
Customer testimonials
Get started with Ooredoo Money
Discover how Ooredoo Money can simplify your financial life
More than a digital wallet
Well-established in the Qatari market, Ooredoo Money is a digital mobile wallet that offers a smarter and more convenient way to send money locally and internationally, make payments, top up mobile balances, and access multiple other financial services—all in one place.
to deliver effortless, affordable, reliable, and accessible financial services that enrich people's lives while keeping pace with technological advancements.
Here you will find answers to the most frequently asked questions, everything you need in one place.
How do I sign up to Ooredoo Money?
Start by downloading the Ooredoo Money app from App Store or Google Play. You’ll only need your QID and a valid mobile phone number to sign up. The app will ask you to input your information, scan your QID, and record a selfie video to verify your identity. Once verified, you can start enjoying your mobile wallet in full.
What countries can I send money to?
You can send money to over 200 countries through our partners including MoneyGram, Western Union, Transfast, Thunes and local exchange house partners.
What are the charges for domestic transfers?
Charges depend on the transaction amount, starting at QR 2 for small amounts.
Which bill can I pay using Ooredoo Money?
You can pay your Ooredoo Postpaid (Shahry) bills, utility bills, and other recurring bills/payments directly from the app.
Can I recharge my Ooredoo Prepaid (Hala) Number using Ooredoo Money?
Yes -- this applies to Ooredoo services only. You can recharge Ooredoo Prepaid account(s) and avail all the offers in the “Top up” option in the Ooredoo Money app.
Does Ooredoo Money support WPS-compliant payments?
Yes, all salary payments made with Ooredoo Money fully comply with Qatar’s labour laws, including the WPS (Wage Protection System).
Can I make bulk payments to multiple wallets?
Yes, bulk disbursement allows you to send payments to multiple recipients simultaneously, saving time and money otherwise spent on administrative tasks.
Can I accept QR code payments as a merchant?
Yes! The “Scan and pay” solution using a QR code is fully compliant and perfect for quick, secure transactions made anytime, anywhere.
How can I top up my Ooredoo Money wallet?
You can add money from any local Bank’s Debit Card directly in the app, make an instant payment using FAWRAN or transfer money from any local bank in Qatar using your wallet’s unique IBAN. You can transfer from your QNB account using QNB’s EazyPay service.
What is the fee for international transfers?
Our competitive fees start at QR 20 and may vary depending on the country and transaction amount.
Can I send money to other Ooredoo Money users within Qatar?
Of course! You can transfer money instantly to any Ooredoo Money Wallet within Qatar.
Can I pay utility bills in other countries?
You can currently setup bill payments in multiple countries including India, Philippines, Egypt, Kenya, Pakistan and many more. All the billers and countries and available in the Ooredoo Money app.
Can I top up international numbers?
Yes, international top-ups are available for over 80 countries.
What is required for payroll processing?
To use the salary payment service, you will need to upload your employees’ details, including their salary amounts, through the Ooredoo Money portal.
What types of payments can be made?
This solution allows you to pay incentives, bonuses, allowances, or refunds to your employees in bulk.
How does my customer pay using a QR code?
Show your customers your generated QR code, which they can scan using the Ooredoo Money app to complete the payment in seconds.
Can I deposit cash into my wallet?
Yes! Visit any Ooredoo Self-Service Machine and follow the instructions.
How long does an international transfer take?
Depending on the recipient country, transfers are typically processed within 24 to 72 hours.
Can I transfer money to a local bank account?
You can transfer money to bank accounts, including QNB accounts, at a fee of QR 4.
Are there any additional charges for bill payments?
No additional charges apply for bills paid within Qatar and internationally. However, a small exchange rate mark up will apply for international payments.
Can my e-commerce business use the “Payment gateway” solution?
Yes, we can provide this service to any business running an online shop.
What type of card does Ooredoo Money offer?
You can obtain a Virtual Mastercard to make secure online payments.
Can I check the exchange rate before transferring?
Yes, the Ooredoo Money app will display the transfer fee and exchange rate before you confirm a transaction.
How do I pay my domestic worker’s salary?
If your domestic worker has an Ooredoo Money account, you can use the Domestic Workers Salary Payment feature to transfer the salary directly to their mobile wallet. A fee of QR 10 is applicable for each payment.
Is the payment gateway secure?
Provided by our trusted partner, this solution ensures maximum security. It also includes fraud monitoring tools to avoid any additional risk.
How do I request a Virtual card?
You can instantly generate your Virtual Mastercard in the Ooredoo Money app.
What types of payments does the gateway support?
The payment gateway supports debit/credit cards, mobile wallet payments, and other digital payment methods.
